We operate our website: www.pedalhousedinburgh.com (‘Site’). This policy (together with our Booking Terms and any other documents referred to on it) sets out the basis on which any personal information we collect from you, or that you provide to us including through you use of our Site will be processed by us. We are the data controller for the purposes of the Data Protection Act 1998 (the ‘Act’).
What information do we collect about you?
To do any of the following things, you will need to provide us with personal information:
Register as a Rider and make a booking for one of our classes or events;
Pay for classes passes or events;
Sign up to receive emails;
Take up offers or enter prize draws or competitions;
Take part in a survey (in this instance your details will be passed to a third party for research purposes); or
The information you may be asked to provide may include your name, email address, telephone number, credit or debit card number, the card's expiry date and your billing address. You must also complete a medical pre-exercise questionnaire. This must be updated each year.
When you use our Site, we or our third party providers may collect, process and store the following type of information:
Information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of pages viewed to administer our Site and improve our Site;
Information relating to the transactions you carry out via our Site, including information relating to any purchases you make. We will use information to provide classes and events and to communicate with you when necessary. We do not hold your credit or debit card details on our Site. They are passed securely to our e-payment processors for authorisation;
Information that you provide to us for the purpose of registering with us and allowing us to send you email notifications and/or promotional information (for more information see below under 'Keeping in Touch and Opting Out');
Information that you provide to us for the purpose of signing up for our email newsletters; and
Information that you provide when you contact us by phone, e-mail or otherwise.
How will we use the information about you?
We use the information we hold about you in the following ways:
We do not disclose information about identifiable individuals to any advertisers on our Site, but if we allow advertising on our Site we may provide advertisers with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day).
Keeping in touch and opting out
We may send you updates with news and information about us, new features, offers, services, and products from time to time. If you do not want us to process your personal data for marketing purposes then please tick the opt-out box provided when you register to use our Site. You can also opt-out of receiving marketing communications the following ways:
You can opt-out by contacting us at firstname.lastname@example.org; and
All e-mails communications will include information about how you can opt-out of receiving marketing communications.
Disclosure of your information
We will share your details with our third party instructors. This will only include the information they need to deliver our classes. We may also share information about you with third parties that we engage to help us in certain areas, including payment processing, name and address verification, research and email distribution. We provide these third parties with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected.
Keeping your information up to date
For further information about cookies visit: http://www.aboutcookies.org/
Please note that most browsers are set to accept cookies. You can set your browser not to accept cookies and the website we have referred to above will give you instructions on how to do so. However, in a few cases some of the features on our Site may not function as a result.
Where we store your personal data
All information you provide to us is stored on our secure servers and we will take all reasonable care to make our Site safe and secure. All debit and credit card transactions will be processed using Stripe, a secure online payment gateway. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping the password confidential.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use procedures and security features to try to prevent unauthorised access.